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triage

Classify incident reports and generate structured triage summaries with severity and actions.

71|88|Updated Nov 8, 2023
Search Tags:#production#diagnostics#summary#triage#severity#incident#incident-response
One-click install
npx skills add https://github.com/openshift/lightspeed-service --skill triage-openshift
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: triage
Source: https://github.com/openshift/lightspeed-service/tree/main/tests/test_skills/test-triage
Command: npx skills add https://github.com/openshift/lightspeed-service --skill triage-openshift

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Diagnose and triage incident reports by quickly classifying severity and guiding consistent responses, reducing MTTR for production incidents.

Core Features & Use Cases

  • Classify incident severity (Critical, Degraded, Low) based on user-provided text.
  • Provide stepwise incident response instructions for each severity category.
  • Generate a concise, structured summary including Severity, Affected Component, and Actions.

Quick Start

Paste the incident report text and ask the AI to classify severity, identify the affected component, and generate a structured triage summary.

Frequently Asked Questions about triage

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I triage a production incident to determine its severity?▼

To triage a production incident, paste the incident report text into the tool to classify severity and generate a structured summary including affected component and recommended actions.

What is the best way to classify incident severity for data loss or timeouts?▼

Classifying incident severity for data loss or timeouts involves analyzing the text description to categorize impact as Critical, Degraded, or Low, then generating stepwise response instructions.

How do I generate a structured incident response summary from a chat log?▼

Generating a structured incident response summary from a chat log requires inputting the text to identify severity, pinpoint the affected component, and outline recommended actions.

Can I use this for production incident triage with email reports?▼

Yes, you can use this for production incident triage with email reports, as it processes text, chat, or email descriptions to diagnose incidents and output structured triage guidance.

How does incident triage guidance help reduce Mean Time To Resolve?▼

Incident triage guidance reduces Mean Time To Resolve by quickly classifying severity and providing consistent, stepwise response instructions for production issues.

What incident types are supported for diagnosis and severity classification?▼

Supported incident types for diagnosis and severity classification include data loss, corruption, slow performance, timeouts, and cosmetic issues described in text format.

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