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triage-ticket

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Classify and route support tickets automatically.

Data & Analytics#sql#ticket#mongodb#triage#data-issues#z-migration#verification-queries
Authorramchanderpeddada
Version1.0.0
Installs0

System Documentation

What problem does it solve?

Route incoming support tickets and data issues to the right response path. For data fixes: auto-match z-migrations, generate verification SQL/MongoDB queries, and guide the fix lifecycle through to closure.

Core Features & Use Cases

  • Route tickets to the appropriate response path based on content and source.
  • Classify severity levels CRITICAL, HIGH, MEDIUM, and LOW with defined criteria.
  • Auto-detect relevant z-migrations and generate verification queries to validate fixes, guiding the repair lifecycle.

Quick Start

Paste a ticket description and let triage-ticket classify severity, suggest a path, and generate verification queries automatically.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: triage-ticket
Download link: https://github.com/ramchanderpeddada/workflow-plugin/archive/main.zip#triage-ticket

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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