triage-ticket

Classify support tickets and generate verification queries for z-migration fixes.

Updated Mar 29, 2026

Search Tags:#sql #ticket #mongodb #triage #data-issues #z-migration #verification-queries

Ready to run

npx skills add https://github.com/ramchanderpeddada/workflow-plugin --skill triage-ticket

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: triage-ticket
Source: https://github.com/ramchanderpeddada/workflow-plugin/tree/main/skills/triage-ticket
Command: npx skills add https://github.com/ramchanderpeddada/workflow-plugin --skill triage-ticket

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Route incoming support tickets and data issues to the right response path. For data fixes: auto-match z-migrations, generate verification SQL/MongoDB queries, and guide the fix lifecycle through to closure.

Core Features & Use Cases

Route tickets to the appropriate response path based on content and source.
Classify severity levels CRITICAL, HIGH, MEDIUM, and LOW with defined criteria.
Auto-detect relevant z-migrations and generate verification queries to validate fixes, guiding the repair lifecycle.

Quick Start

Paste a ticket description and let triage-ticket classify severity, suggest a path, and generate verification queries automatically.

Frequently Asked Questions about triage-ticket

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I automatically classify and route support tickets based on severity?▼

Classifying support ticket severity involves evaluating content to assign CRITICAL, HIGH, MEDIUM, or LOW labels. Paste ticket text or Frappe links to route data issues to the correct resolution path automatically.

Can I generate verification queries for SQL and MongoDB data fixes?▼

Generating verification queries for SQL and MongoDB data fixes requires providing the ticket description. The system auto-detects z-migrations and outputs validation queries to guide the repair lifecycle through to closure.

What is the best way to triage GitHub issues and data issues for sprint planning?▼

The best way to triage GitHub issues and data issues for sprint planning is generating triage cards with severity labels. This provides guided decision support to determine hotfix or sprint actions.

How do I match incoming data issues to existing z-migrations automatically?▼

To match data issues to z-migrations automatically, input the ticket text or Frappe link. The classifier detects relevant z-migrations and generates verification queries to validate the data fixes.

Does triage-ticket work with pasted text and Frappe links for support routing?▼

Triage-ticket works with pasted text, GitHub issues, and Frappe links for support routing. It processes these inputs to classify severity levels and route your support tickets to the appropriate resolution path.