troubleshooting-email

To diagnose CRM email issues, run a structured diagnostic checklist that checks Fastmail sync status, staging vs production states, spam blocking flags, and contact linkages across the command_center_inbox and emails tables to identify the failure point.

CRM emails fail to link to contacts when production linkage is broken, which can be confirmed by running SQL queries against the command_center_inbox and emails tables to verify missing associations and guide remediation steps.

The best way to troubleshoot Fastmail integration sync failures is by applying JMAP-based diagnostics to retrieve the current email state and confirm whether the issue resides in staging, production, or spam blocking.

To check if a missing CRM email was blocked by spam filters, execute deterministic SQL checks on the staging and production environments to aggregate spam flags and verify the email's current processing status.

Yes, you can use SQL queries to isolate duplicate emails in a CRM staging environment by retrieving the current email state across Fastmail staging and production to identify duplicates and determine remediation steps.

Troubleshooting CRM email synchronization requires access to both staging and production databases to aggregate state differences, confirm staging status, and verify production linkage to contacts across the command_center_inbox and emails tables.