troubleshooting-email
CommunityDiagnose and resolve CRM email issues quickly.
AuthorCimminelli1982
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Provides a structured, clear diagnostic process to identify and resolve common email system issues within the CRM, including staging vs production states, duplicate emails, and missing content.
Core Features & Use Cases
- Step-by-step diagnostic checklists for common failure points in email processing, including spam blocking, staging status, and production linkage to contacts.
- SQL queries and practical checks that help engineers quickly determine where an issue resides (Fastmail sync, staging, production) and how to fix it.
- Use Case: A support engineer can quickly isolate why an email from a sender is not visible in the CRM and apply the correct remediation steps.
Quick Start
Run the troubleshooting email skill on an affected CRM instance to retrieve the current email state across Fastmail staging and production and present remediation steps.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: troubleshooting-email Download link: https://github.com/Cimminelli1982/crm-frontend/archive/main.zip#troubleshooting-email Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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