user-interview

Guide bias-aware story-based user interviews for Jobs-To-Be-Done insights.

Updated Apr 7, 2026
One-click install
npx skills add https://github.com/haabe/tic-tac-toe --skill user-interview-haabe
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: user-interview
Source: https://github.com/haabe/tic-tac-toe/tree/main/.claude/skills/user-interview
Command: npx skills add https://github.com/haabe/tic-tac-toe --skill user-interview-haabe

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This guide enables researchers to conduct structured, bias-aware, story-based user interviews that surface Jobs-To-Be-Done insights while mitigating cognitive bias.

Core Features & Use Cases

  • Bias mitigation: Pre-interview checks and careful prompts to reduce bias and elicit authentic past-behavior data.
  • Story-based questioning: Past-tense, narrative prompts that capture concrete actions, context, and emotions.
  • Post-interview synthesis: Centralized capture of quotes, opportunities, and JTBD dimensions for actionable insights.
  • Use Case: Qualitative product research, UX discovery, and customer insight gathering to inform roadmaps.

Quick Start

Run the pre-interview checklist, conduct a story-based interview following the rules, and create the post-interview snapshot to document JTBD insights.

Frequently Asked Questions about user-interview

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I conduct user interviews to uncover Jobs-To-Be-Done insights?

To conduct Jobs-To-Be-Done user interviews, use story-based, past-tense prompts to capture concrete actions, situational contexts, and emotional responses. This approach elicits authentic past-behavior data for product development and UX discovery.

What is the best way to reduce bias during qualitative customer research?

The best way to reduce bias in qualitative research is applying pre-interview bias checks and carefully designed story-based prompts. This mitigates cognitive bias and elicits authentic past-behavior data during customer insight gathering.

How do I design story-based questions for UX discovery interviews?

Design story-based questions for UX discovery using past-tense, narrative prompts that target concrete actions, context, and emotions. This ensures you capture actual past behaviors rather than hypothetical responses from participants.

How do I synthesize user interview notes into actionable product opportunities?

Synthesize user interview notes by capturing quotes, opportunities, and Jobs-To-Be-Done dimensions in a centralized post-interview snapshot. This structured template documents insights directly actionable for product roadmaps.

Can I use this approach for marketing research and customer insight gathering?

Yes, you can use bias-aware, story-based user interviews for marketing research and customer insight gathering. The method applies to any qualitative research where uncovering past behaviors and situational contexts informs roadmaps.

What are the limitations of story-based questioning in qualitative research?

Story-based questioning in qualitative research relies heavily on participants accurately recalling past behaviors and situational contexts. It may not capture future intent or hypothetical scenarios outside the user's actual experience.