user-journey-design
CommunityMap end-to-end user journeys and moments of truth.
Design & Creative#service-design#user-journey#journey-mapping#emotions#touchpoints#customer-experience#persona-alignment
Authorviktorbezdek
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Map complete user experiences from awareness through mastery to identify gaps, pain points, and opportunities across the entire lifecycle.
Core Features & Use Cases
- Journey Types: Current state, Future state, and Service blueprint to align user experience with organizational processes.
- Core Elements: Stages, Touchpoints, Actions, Thoughts, Emotions, Pain Points, and Opportunities to structure the narrative.
- Use Case: Create a customer journey map for a new product or feature, document touchpoints across channels, and visualize friction points and opportunities.
Quick Start
Create a persona-based journey map with stages, touchpoints, emotions, and pain points for a chosen scenario and start visualizing the end-to-end experience.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: user-journey-design Download link: https://github.com/viktorbezdek/skillstack/archive/main.zip#user-journey-design Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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