user-journey

Generate user journey maps from service steps, actions, emotions, and touchpoints.

Updated May 11, 2026
One-click install
npx skills add https://github.com/webn77/opennexus --skill user-journey-webn77
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: user-journey
Source: https://github.com/webn77/opennexus/tree/main/skills/user-journey
Command: npx skills add https://github.com/webn77/opennexus --skill user-journey-webn77

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill generates comprehensive user journey maps that illustrate user actions, emotions, touchpoints, and opportunities for enhancement, facilitating UX optimization.

Core Features & Use Cases

  • Journey Mapping: Map out service flow based on core steps and user behavior.
  • Analysis & Improvement: Identify pain points and suggest improvements for each stage.
  • Use Case: A product team wants to visualize user interactions to refine onboarding; this Skill helps create detailed, actionable journey maps.

Quick Start

Provide the service name, list at least three key steps of the user journey, and optionally include a persona to generate a structured user journey map document.

Frequently Asked Questions about user-journey

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I create a user journey map from service steps?

A user journey map visually illustrates user actions, emotions, and touchpoints across service stages. It helps identify pain points and opportunities for UX enhancement across various platforms and scenarios.

How do I map user emotions and touchpoints to improve UX?

You need a service name, at least three key steps of the user journey, and optionally a user persona. Providing these inputs generates a comprehensive map detailing actions, emotions, touchpoints, and enhancement opportunities.

Can I use a persona to visualize user interactions for onboarding?

Journey mapping analyzes service steps to map user actions, emotions, and touchpoints. By visualizing this behavior, it identifies pain points and suggests targeted improvements for each stage to enhance overall UX.

What is the best way to identify pain points in user experience?

This approach maps user actions, emotions, and touchpoints across defined service steps to visualize the complete service flow. Unlike general analytics, it proactively identifies specific pain points and suggests targeted UX improvements at each stage.