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user-research

Plan and run user research with usability testing, JTBD, and journey mapping.

Updated Aug 27, 2026
Search Tags:#personas#surveys#jobs-to-be-done#user-research#usability-testing#journey-mapping#affinity-mapping
One-click install
npx skills add https://github.com/HotspotVPN/Nest_Match_UAE --skill user-research-hotspotvpn
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: user-research
Source: https://github.com/HotspotVPN/Nest_Match_UAE/tree/main/skills/user-research
Command: npx skills add https://github.com/HotspotVPN/Nest_Match_UAE --skill user-research-hotspotvpn

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Plans and runs user research including usability testing, persona building, Jobs-to-be-Done (JTBD), surveys, journey mapping, and affinity mapping to uncover how users actually use the product, why they churn, and what jobs they hire the product to do.

Core Features & Use Cases

  • Usability testing to identify real-world interaction issues and validate design decisions
  • JTBD interviews, persona development, and affinity mapping to build grounded user models
  • Journey mapping and surveys to quantify user needs and track changes over time
  • Templates and playbooks to run discovery, validation, and optimization programs

Quick Start

Start a mixed-method user research plan including discovery interviews, usability tests, JTBD, personas, surveys, and journey mapping to generate actionable insights.

Frequently Asked Questions about user-research

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I plan and run user research including usability testing and JTBD interviews?▼

To plan user research, you can use structured frameworks for usability testing, Jobs-to-be-Done interviews, and persona building to uncover real-world interaction issues and understand user behavior across the product lifecycle.

What is the best way to build personas and identify why users churn?▼

Building personas and identifying churn drivers involves conducting JTBD interviews and affinity mapping to create grounded user models, revealing the specific jobs customers hire your product to do and why they leave.

How do I create a journey map to quantify user needs over time?▼

Creating a journey map tracks user interactions and quantifies needs over time by combining survey data with structured discovery playbooks, generating actionable insights for ongoing product optimization.

Can I use affinity mapping to analyze qualitative data from discovery interviews?▼

Yes, affinity mapping synthesizes qualitative data from discovery interviews into grounded user models, helping teams identify behavioral patterns and structure actionable findings for product validation.

Does this user research approach work for problem validation and ongoing discovery?▼

This user research approach applies across the entire product lifecycle, supporting both early problem validation and ongoing discovery programs with templates and playbooks to execute research activities.

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