user-research

Plan and conduct user research by applying structured methods to uncover customer needs and behaviors. This includes using templates for research planning, recruitment, interview guides, and usability testing to validate new feature concepts and inform product design.

Synthesize user interviews by structuring findings into analysis deliverables and synthesis reports. This process prioritizes recommendations and translates raw customer needs and behaviors into actionable insights that directly inform design and growth decisions.

Yes, you can generate an interview guide for validating an onboarding flow. The structured research templates help you outline a complete user research plan, including specific interview questions and a final synthesis deliverable to capture user needs.

Usability testing fits into research planning as a structured method to observe customer behaviors and validate design decisions. It works alongside interviews and synthesis to uncover needs, reduce product risk, and generate prioritized recommendations for growth.

No prior experience is needed to structure a usability testing project because the skill enforces structured research templates. It guides you through research planning, recruitment, and synthesis, ensuring you produce standardized analysis deliverables and reports.