What problem does it solve?
Founders and product teams often lack systematic methods to understand their users, leading to misguided decisions, low adoption, and churn. This Skill provides a complete playbook for continuous user research, from discovery interviews to exit surveys, ensuring you gather actionable insights throughout the product lifecycle.
Core Features & Use Cases
- Jobs-to-be-Done framework: Interview scripts and output templates to capture functional, emotional, and social motivations.
- Usability testing protocol: Structured 5‑user test plan, session agenda, and severity scoring to quickly identify UI issues.
- Persona creation guide: Template for building data‑driven user personas with goals, frustrations, and quotes.
- Journey mapping: Markdown template to chart the full user experience and pinpoint friction points.
- Churn research: Exit interview script and classification matrix to turn cancellations into strategic insights.
- Integration points: Align research outputs with problem-validation, product‑manager, head‑of‑growth, and investor‑relations workflows.
Quick Start
Run the user-research skill to generate personas, usability test plans, and journey maps for my product.