skills.rest
promobase
promobaseOFFICIAL
Explore all skills by this author →
GitHub

ux-research

Identify friction and drop-off points in user flows using Nielsen's heuristics.

Updated Aug 23, 2026
Search Tags:#heuristics#audit#usability#ux#user-flow#friction#nielsen
One-click install
npx skills add https://github.com/promobase/openpromo --skill ux-research
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: ux-research
Source: https://github.com/promobase/openpromo/tree/main/.claude/skills/uxr
Command: npx skills add https://github.com/promobase/openpromo --skill ux-research

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Audit and identify friction and drop-off points in user flows, enabling teams to improve usability and conversions.

Core Features & Use Cases

  • Flow mapping to capture every step, decision, and feedback
  • Friction analysis across cognitive, interaction, visual, and performance dimensions
  • Heuristic evaluation using Nielsen's 10 Usability Heuristics to guide design improvements
  • Use cases include onboarding, feature reviews, checkout paths, and complex multi-step tasks

Quick Start

Audit the current user flow of a feature and produce a prioritized list of friction points with actionable improvements using industry heuristics.

Frequently Asked Questions about ux-research

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I identify friction points in a user flow?▼

To identify friction points in a user flow, you map every step, decision, and feedback loop, then analyze cognitive, interaction, visual, and performance friction to pinpoint where users abandon the task.

What is a heuristic evaluation using Nielsen's usability principles?▼

A heuristic evaluation uses Nielsen's 10 usability heuristics to systematically assess a user interface, identifying design violations and structural friction to guide actionable UX improvements.

How do I audit a checkout flow for drop-off points?▼

You audit a checkout flow for drop-off points by mapping the multi-step user journey and evaluating friction against Baymard benchmarks to produce a prioritized list of usability improvements.

Can I use this to review onboarding and complex multi-step tasks?▼

Yes, you can use this for onboarding and complex multi-step tasks. It maps user flows and evaluates friction across cognitive, interaction, visual, and performance dimensions to improve task completion.

What's the best way to prioritize UX improvements for a feature?▼

The best way to prioritize UX improvements is to conduct a heuristic evaluation against Nielsen's principles and Baymard benchmarks, mapping friction points to deliver a structured, actionable list of design fixes.

Related Skills

Explore More Design & Creative Skills→
adihebbalaeadihebbalae
3

signup-flow-cro

Analyze signup flows to reduce friction and improve conversion rates.

Community
Advanced
coalesce-labscoalesce-labs
20

prototype-feedback

Analyze structured prototype feedback and generate prioritized iteration plans.

Official
Advanced
eboodyeboody

ux-expert

Analyze and improve user flows, information architecture, usability, and accessibility in product interfaces.

Community
Advanced
Nhqvu2005Nhqvu2005
54

product-designer

Generate personas, map user flows, and check usability heuristics for web and mobile product designs.

Community
Intermediate