voice-ops

Manage AI voice agent fleets with TCPA-compliant outbound campaigns using Twilio, ElevenLabs, and n8n.

Updated May 30, 2026
One-click install
npx skills add https://github.com/InnerScopeHearing/otchealth-claude-tools --skill voice-ops
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: voice-ops
Source: https://github.com/InnerScopeHearing/otchealth-claude-tools/tree/main/skills/voice-ops
Command: npx skills add https://github.com/InnerScopeHearing/otchealth-claude-tools --skill voice-ops

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill addresses the need for building and operating a scalable AI voice agent fleet while ensuring compliance with regulations and maintaining quality.

Core Features & Use Cases

  • Agent Design: Scripting, knowledge base management, and server tools integration for customer interaction.
  • Inbound Intake: Capture, route, and tag customer interactions, with data enrichment and escalation procedures.
  • Outbound Campaigns: Reactivation and sales calls, with consent and DNC checks, using Twilio, ElevenLabs, and n8n.
  • Use Case: A financial institution uses this Skill to manage a voice agent for customer service and sales, ensuring all calls are compliant with TCPA regulations.

Quick Start

Use the voice-ops skill to update the script for the Sarah intake agent.

Frequently Asked Questions about voice-ops

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I build AI voice agents for inbound customer intake and sales?

Build AI voice agents by scripting interactions, managing knowledge bases, and integrating server tools. This approach captures, routes, and tags customer interactions while managing data enrichment and escalation procedures for inbound sales.

What's the best way to run TCPA-compliant outbound call campaigns with AI?

Run TCPA-compliant outbound campaigns by automating consent and Do Not Call checks before dialing. This ensures reactivation and sales calls meet regulatory standards while scaling AI voice agent fleets safely.

Does n8n work with Twilio and ElevenLabs for customer service automation?

Yes, n8n works with Twilio and ElevenLabs to orchestrate customer service automation. It manages communication workflows, linking telephony infrastructure with AI voice generation and compliance checks.

How do I scale an AI voice agent fleet for a financial institution?

Scale an AI voice agent fleet by integrating Twilio, ElevenLabs, and n8n to handle customer service and sales. This setup manages high-volume inbound and outbound calls with strict TCPA compliance checks.

What are the limitations of using AI voice agents for outbound sales calls?

Limitations of AI voice agents for outbound sales include strict TCPA compliance requirements. You must implement automated consent and DNC checks to avoid regulatory penalties during reactivation and sales campaigns.