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Voice

Collect and synthesize user feedback from surveys, reviews, and support tickets.

68|14|Updated Jan 7, 2026
Search Tags:#feedback#user research#sentiment analysis#nps#csat#customer satisfaction#churn analysis
One-click install
npx skills add https://github.com/simota/agent-skills --skill voice-simota
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: Voice
Source: https://github.com/simota/agent-skills/tree/main/voice
Command: npx skills add https://github.com/simota/agent-skills --skill voice-simota

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This Skill streamlines the process of collecting, analyzing, and acting upon user feedback, transforming raw customer input into strategic business improvements.

Core Features & Use Cases

  • Feedback Collection: Design and deploy surveys (NPS, CSAT, CES, exit surveys) to gather targeted user input.
  • Sentiment & Insight Analysis: Analyze feedback across multiple channels to identify trends, classify issues, and extract actionable insights.
  • Use Case: A SaaS company wants to understand why users are churning. They use the Voice skill to design an exit survey, analyze the responses to identify common pain points (e.g., pricing, missing features), and then generate a report with prioritized recommendations for the product team.

Quick Start

Use the Voice skill to design an NPS survey for recent product adopters.

Frequently Asked Questions about Voice

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I analyze customer sentiment from support tickets and reviews?▼

To analyze customer sentiment from support tickets and reviews, this Skill synthesizes raw feedback across multiple channels to classify issues by theme and extract actionable insights for product improvement.

How do I design an NPS or CSAT survey for SaaS churn analysis?▼

Designing an NPS or CSAT survey for SaaS churn analysis involves deploying targeted exit surveys to gather user input, which is then processed to identify common pain points like missing features or pricing issues.

What is the best way to turn raw user feedback into actionable product insights?▼

The best way to turn raw user feedback into actionable product insights is to classify input by themes, analyze sentiment trends, and generate prioritized recommendations for the product team.

Can I use this Skill to analyze feedback from multiple channels like surveys and support tickets?▼

Yes, you can use this Skill to collect and analyze feedback from multiple channels including surveys, reviews, and support tickets to identify trends and improve customer satisfaction.

Does this feedback analysis tool support CES and exit surveys?▼

Yes, this feedback analysis tool supports the design and analysis of CES, NPS, CSAT, and exit surveys to gather targeted user input and understand churn drivers.

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