Voicemail Transcriber

What problem does it solve?

This skill eliminates the time-consuming work of manually listening to voicemails by turning audio messages into readable transcripts, structured summaries, and actionable routing outputs.

Core Features & Use Cases

• Accurate transcription with uncertainty marking: Converts voicemail content into text while marking unclear words or phrases as [unclear] to avoid guesswork.
• Actionable extraction: Pulls caller name, phone number, company, reason for calling, action items, deadlines, and reference identifiers like order numbers or account IDs.
• Urgency classification and routing: Classifies messages as critical, standard, or informational and highlights callback timelines for fast triage.
• Use Case: Process voicemails received overnight, produce a brief summary per caller/group, identify who needs a callback, and route urgent items to the correct on-call team.

Quick Start

Copy the voicemail-transcriber directory into your OpenClaw workspace and activate the Voicemail Transcriber persona to transcribe and summarize incoming voicemail batches.