What problem does it solve?
Managing comments on published WeChat Official Account articles is time-consuming and risky: operators must sort large volumes of reader feedback, decide which comments deserve replies or featuring, and avoid mishandling sensitive topics like complaints, legal, medical, or financial matters.
Core Features & Use Cases
- Comment Triage: Reads comments on a specified article via
list-comments and classifies them into five categories: needs reply, feature-worthy, spam/abusive, sensitive, and uncertain.
- Reply Drafting: Prepares short, polite reply drafts that do not fabricate facts, so operators can review before sending.
- Guarded Actions: Only calls
reply-comment, set-comment-featured, delete-comment, or set-comment-state after explicit user instruction, and routes sensitive topics to human review by default.
- Use Case: After publishing a new article, ask the assistant to review all incoming comments, surface the ones needing replies with suggested drafts, and flag spam or sensitive items for manual handling.
Quick Start
Review the comments on my latest WeChat article, categorize them, and draft polite replies for the ones that need a response.