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whatsapp-autoresponder

Automate inbound WhatsApp replies via TimelinesAI webhooks with stop-reply labels.

3|2|Updated Apr 13, 2026
Search Tags:#automation#messaging#api#whatsapp#webhook#customer-support
One-click install
npx skills add https://github.com/InitechSoftware/openclaw-whatsapp-skills --skill whatsapp-autoresponder
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: whatsapp-autoresponder
Source: https://github.com/InitechSoftware/openclaw-whatsapp-skills/tree/main/skills/whatsapp-autoresponder
Command: npx skills add https://github.com/InitechSoftware/openclaw-whatsapp-skills --skill whatsapp-autoresponder

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill requires jq.

What problem does it solve?

This Skill solves the challenge of managing high-volume WhatsApp customer inquiries by providing an automated, intelligent response system that respects human-in-the-loop workflows.

Core Features & Use Cases

  • Smart Guardrails: Automatically verifies chat ownership to prevent persona leakage and respects stop-reply labels to ensure human teammates can pause the bot instantly.
  • Contextual Messaging: Enables automated replies to incoming messages while allowing for integration with conversation history for more relevant responses.
  • Use Case: A support team uses this to handle common FAQ queries 24/7, while automatically silencing the bot whenever a human tags a conversation as needing escalation or manual review.

Quick Start

Use the whatsapp-autoresponder skill to process the incoming webhook payload and send a reply if the chat is not tagged for human intervention.

Frequently Asked Questions about whatsapp-autoresponder

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate WhatsApp customer replies using a webhook?▼

Automate WhatsApp customer replies by processing inbound webhook payloads from the TimelinesAI API, verifying chat ownership, and sending conditional responses. This Skill handles multi-number workspace routing based on incoming payloads to dispatch automated messages.

Can I pause automated WhatsApp messaging for human intervention?▼

Yes, you can pause automated WhatsApp messaging using label-aware stop-reply logic. When a human teammate tags a chat with a specific label, the automation recognizes the tag and instantly silences bot responses for that conversation.

What do I need to set up WhatsApp autoresponder automation?▼

To set up WhatsApp autoresponder automation, you need valid TimelinesAI API credentials, verified JIDs for secure communication, and the jq dependency installed. These prerequisites ensure your environment can securely process inbound webhook payloads.

How does the WhatsApp webhook router handle multi-number workspaces?▼

The WhatsApp webhook router handles multi-number workspaces by verifying chat ownership during inbound payload processing. This JID verification ensures messages are routed securely across different numbers without persona leakage or cross-talk.

Why does my WhatsApp API automation reply to escalated chats?▼

Your WhatsApp API automation may reply to escalated chats if the stop-reply labels are not properly applied or detected. The system relies on specific chat labels to enforce human-in-the-loop guardrails and pause the bot instantly.

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