Send and manage WhatsApp Business messages via the Business Cloud API.

Updated Jun 24, 2026

Search Tags:#whatsapp #business communication #customer service #api usage #message templates

Ready to run

npx skills add https://github.com/NimbleBrainInc/connector-skills --skill whatsapp-nimblebraininc

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: whatsapp
Source: https://github.com/NimbleBrainInc/connector-skills/tree/main/whatsapp
Command: npx skills add https://github.com/NimbleBrainInc/connector-skills --skill whatsapp-nimblebraininc

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) components.

What problem does it solve?

This Skill provides clear guidance on using WhatsApp's Business Cloud API for efficient communication with customers, ensuring the best practices are followed within the 24-hour customer-service window.

Core Features & Use Cases

Sending Messages: Send text, media, location, contacts, and interactive button/list messages over WhatsApp.
Message Templates: Manage approved message templates for initiating or extending conversations outside the 24-hour window.
Use Case: A business can use this Skill to send a WhatsApp notification to a customer, ensuring compliance with the 24-hour rule and template approval status.

Quick Start

Send a WhatsApp message with media to a customer by using the 'WHATSAPP_SEND_MEDIA' function with the required media link and caption.

Frequently Asked Questions about whatsapp

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I send WhatsApp Business messages using the Cloud API?▼

To send WhatsApp Business messages using the Cloud API, you utilize functions for text, media, location, contacts, and interactive buttons. It guides sending messages within the 24-hour customer-service window.

What are message templates in WhatsApp Business API?▼

Message templates in WhatsApp Business API are pre-approved formats used to initiate or extend conversations outside the 24-hour customer-service window. They ensure compliant customer outreach and consistent communication.

Can I send media through the WhatsApp Business Cloud API?▼

Yes, you can send media through the WhatsApp Business Cloud API by using specific functions with required media links and captions. It supports sending images, audio, documents, and interactive content.

What is the 24-hour customer service window for WhatsApp messaging?▼

The 24-hour customer service window is the timeframe after a customer messages you during which free-form WhatsApp messaging is allowed. Outside this window, you must use approved message templates for outreach.

Do I need API knowledge to manage WhatsApp Business communications?▼

Yes, you need knowledge of WhatsApp API usage to manage WhatsApp Business communications effectively. It requires understanding API handling for media, templates, and compliance with the 24-hour rule.

Why are my WhatsApp message templates not sending?▼

WhatsApp message templates may not send if they lack proper approval status or are used incorrectly outside the 24-hour window. Ensure your templates are approved and compliant with API requirements.