workforce-dispatch

Task distribution is automated by assigning and orchestrating tasks across a workforce of agents using defined departments, specialties, and load-balancing rules to improve throughput and reduce idle time.

Load balancing evaluates active tasks, agent efficiency, and recent similar tasks to assign work evenly across available agents, queuing tasks when desks or agents are unavailable to prevent overload.

You escalate tasks to Chicken Hawk when hands-on code execution, OS/browser automation, or sandboxed execution is required, bypassing standard agent dispatch for specialized processing.

Parallel dispatch is supported for independent subtasks, allowing the task queue to process multiple operations simultaneously while queuing remaining tasks when agents are unavailable.

Agent selection matches tasks to suitable agents by evaluating defined departments and specialties, ensuring task eligibility constraints are met before finalizing the assignment.

Defining task eligibility constraints is required beforehand, as the system applies these rules to determine suitable agent selection, manage the task queue, and enforce escalation logic.