working-the-queue

Automate moderation queue triage by gathering context and recommending classifications.

6|Updated Feb 21, 2026
One-click install
npx skills add https://github.com/skywatch-bsky/skywatch-agent-skills --skill working-the-queue
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: working-the-queue
Source: https://github.com/skywatch-bsky/skywatch-agent-skills/tree/main/claude-skills/plugins/skywatch-investigations/skills/working-the-queue
Command: npx skills add https://github.com/skywatch-bsky/skywatch-agent-skills --skill working-the-queue

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This skill solves the bottleneck of manual moderation queue triage by automating the observation, orientation, and evidence-gathering phases, allowing analysts to focus on high-level classification decisions.

Core Features & Use Cases

  • OODA-Loop Triage: Systematically processes reports, appeals, and proactive filters using a structured observe-orient-decide-act framework.
  • Intelligent Delegation: Uses specialized subagents for rapid data collection (Sonnet) and mechanical action execution (Haiku) to maintain context and efficiency.
  • Contextual Evidence: Automatically aggregates rule hits, profile data, and thread context to provide a comprehensive view for every subject.

Quick Start

Use the working-the-queue skill to triage the 20 most recent reports from the Ozone moderation queue.

Frequently Asked Questions about working-the-queue

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate moderation queue triage for reported content?

Automating moderation queue triage involves systematically processing reports using an observe-orient-decide-act framework. This skill aggregates rule hits, profile data, and thread context from Ozone and ClickHouse to recommend content classifications.

What is the OODA loop approach for content moderation and policy enforcement?

The OODA loop approach for content moderation applies an observe-orient-decide-act framework to systematically process reports, appeals, and proactive filters. It automates evidence gathering so analysts can focus on high-level classification decisions.

Do I need Ozone and ClickHouse to automate report processing and appeal review?

Yes, integrating with Ozone and ClickHouse is required to retrieve rule hits, moderation history, and account data. These dependencies provide the contextual evidence necessary for automated report processing and appeal review.

Can I use AI subagents to gather context for moderation triage?

You can use specialized AI subagents to gather context for moderation triage. The system delegates rapid data collection and mechanical action execution to distinct subagents, maintaining context window efficiency while aggregating evidence.

What is the best way to handle high-volume moderation queues and proactive filters?

The best way to handle high-volume moderation queues is to automate the observation and orientation phases of triage. By using intelligent delegation to process proactive filters and aggregate thread context, analysts can focus on high-level classification decisions.

Why does manual moderation triage create a bottleneck in policy enforcement?

Manual moderation triage creates a bottleneck because analysts must spend time on observation and evidence gathering before making classification decisions. Automating these phases with an OODA framework eliminates the delay and streamlines policy enforcement workflows.