wr-itil:transition-problem
OfficialAdvance ITIL tickets through lifecycle stages.
Authorwindyroad
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Open → Known Error → Verification Pending → Closed: transition ITIL problem tickets within a repository, ensuring consistent lifecycle progress and immutable audit trails.
Core Features & Use Cases
- Validate the ticket exists, confirm the current status allows the requested transition, and perform pre-flight checks before any changes.
- Rename the ticket file, update the Status field, append a Fix Released section when appropriate, re-stage changes, and refresh docs/problems/README.md in the same commit.
- Maintain an auditable history with ADR-014 compliant commits and update the central README problem inventory.
Quick Start
Invoke the skill with a ticket ID and destination status, e.g., /wr-itil:transition-problem 042 known-error.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: wr-itil:transition-problem Download link: https://github.com/windyroad/agent-plugins/archive/main.zip#wr-itil-transition-problem Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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