zammad-rest

Access Zammad tickets, users, groups, tokens, and health via authenticated REST requests.

2|Updated Apr 12, 2026
One-click install
npx skills add https://github.com/metric-space-ai/ctox --skill zammad-rest
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: zammad-rest
Source: https://github.com/metric-space-ai/ctox/tree/main/skills/packs/vendor/zammad-rest
Command: npx skills add https://github.com/metric-space-ai/ctox --skill zammad-rest

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This skill provides inspectable helper scripts for authenticated API requests to Zammad, enabling CTOX to interact with tickets, users, groups, tokens, and health data without building ad-hoc tooling every time.

Core Features & Use Cases

  • Authenticated REST helpers: pre-built scripts for making authorized requests to the Zammad API.
  • Read and mutate resources: access tickets, users, groups, organizations, and tokens; check instance health.
  • Guides and references: concise docs for endpoints, auth methods, and usage scenarios.

Quick Start

Run the helper to fetch tickets from your Zammad instance.

Frequently Asked Questions about zammad-rest

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I make authenticated REST API requests to a Zammad instance?

Authenticated REST API requests to a Zammad instance require token or basic authentication credentials. You can supply these using environment variables or CLI options to authorize access to tickets and users.

Can I manage Zammad tickets and users through the REST API?

Yes, you can read and mutate Zammad tickets, users, groups, organizations, and tokens via the REST API. Pre-built helper scripts perform authorized HTTP requests to interact with these resources.

What authentication methods does the Zammad REST API support?

The Zammad REST API supports both token-based and basic authentication. Credentials are read from environment variables or passed directly through CLI options for secure access.

How do I check the health of a Zammad instance via API?

You can check a Zammad instance's health by running an authenticated REST API request to the health check endpoint. This validates deployment readiness against the live instance.

Do I need to manually configure API endpoints for Zammad requests?

No, manual endpoint configuration is not strictly necessary. The bundled request helper supports customizable endpoints, allowing you to target specific Zammad resources like tickets or groups dynamically.

What's the best way to provision API access for a Zammad deployment?

The best way to provision API access is using bundled helper scripts that manage token or basic authentication. This enables authorized REST requests to inspect and modify Zammad resources without ad-hoc tooling.