zdx-diagnose-deeptrace

Collect network path, web probe, and device health data for incident analysis.

44|24|Updated May 29, 2025
One-click install
npx skills add https://github.com/zscaler/zscaler-mcp-server --skill zdx-diagnose-deeptrace
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: zdx-diagnose-deeptrace
Source: https://github.com/zscaler/zscaler-mcp-server/tree/main/skills/zdx/diagnose-deeptrace
Command: npx skills add https://github.com/zscaler/zscaler-mcp-server --skill zdx-diagnose-deeptrace

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Automates end-to-end deep trace diagnostics for network and device issues, enabling rapid identification of root causes across local, ISP, and cloud segments.

Core Features & Use Cases

  • Start new diagnostics sessions and collect deep trace data (web probes, cloud path, and device health)
  • Analyze web probe metrics (DNS, TCP, SSL, HTTP) to assess application and network health
  • Evaluate cloud path topology with per-hop latency, packet loss, and jitter to pinpoint failure points
  • Review device health metrics (CPU, memory, disk I/O, network utilization) and top processes
  • Correlate events timeline with metrics to determine root cause in complex incidents

Quick Start

Start a new deep trace session for a user to collect web probes, cloud path data, and health metrics for analysis.

Frequently Asked Questions about zdx-diagnose-deeptrace

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I diagnose intermittent network connectivity issues across local, ISP, and cloud segments?

Diagnosing intermittent network connectivity across local, ISP, and cloud segments requires end-to-end deep trace diagnostics that analyze cloud path topology, per-hop latency, packet loss, and jitter to pinpoint failure points. This Skill automates collecting those metrics for rapid root cause identification.

What is the best way to troubleshoot application performance slowdowns using web probe timings?

Troubleshooting application performance slowdowns with web probe timings involves analyzing DNS, TCP, SSL, and HTTP metrics to assess network and application health. This Skill collects web probe data and correlates it with device health and event timelines to determine the root cause of complex incidents.

Do I need specific ZDX probe IDs to start a deep trace diagnostic session?

Yes, starting a deep trace diagnostic session requires access to ZDX components and specific probe identifiers, including web_probe_id and cloudpath_probe_id. These inputs are necessary to initiate the trace and return complete network path data and insights.

How can I correlate device health metrics with an events timeline for incident analysis?

Correlating device health metrics with an events timeline for incident analysis requires collecting CPU, memory, disk I/O, and network utilization data alongside top running processes. This Skill evaluates these metrics and maps them against event timelines to determine root causes.

Can I evaluate cloud path topology and per-hop latency for network troubleshooting?

Yes, you can evaluate cloud path topology and per-hop latency for network troubleshooting. This Skill performs deep trace diagnostics to assess per-hop latency, packet loss, and jitter across the network path, enabling administrators to pinpoint exact failure points during incident investigations.

Why does my deep trace session fail to return complete network path data?

A deep trace session fails to return complete network path data when access to ZDX components and probes is missing. You must provide valid web_probe_id and cloudpath_probe_id inputs to successfully start the diagnostic process and collect the required web, cloud path, and device health metrics.