Manage Zendesk tickets, users, groups, and organizations via a unified API.
npx skills add https://github.com/repairman29/JARVIS --skill zendesk-repairman29
Please help me install this Agent Skill. Skill: zendesk Source: https://github.com/repairman29/JARVIS/tree/main/skills/zendesk Command: npx skills add https://github.com/repairman29/JARVIS --skill zendesk-repairman29
Teams often struggle to coordinate customer support across Zendesk without a unified, quickly consumable interface. This skill provides programmatic access to tickets, users, groups, organizations, and related data so operators can search, fetch, update, and compose responses from within JARVIS.
Search open tickets and add a public reply to a selected ticket.
High-intent search queries and answers about installing and using this skill.
You can update Zendesk ticket status and add comments by applying a unified API surface that searches tickets, updates statuses, and records internal notes for follow-up within a single workflow.
Yes, you can manage Zendesk users and group memberships across organizations by listing, updating, and assigning agents to specific groups through the provided endpoint-based operations.
The best way to search open Zendesk tickets and reply is to use the support workflow to fetch ticket details, then apply a public reply directly to the selected ticket record.
No external dependencies are required to look up Zendesk organizations, as the skill applies built-in endpoints to perform role management and organization lookups directly.
You can assign a Zendesk ticket to a teammate and record an internal note by updating the ticket assignment within the group management workflow and adding a comment for follow-up.
The API surface handles endpoint-based operations for customer support workflows, but complex custom workflow automations outside standard ticket, user, and group data may require additional configuration.
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