zendesk-support

Manage Zendesk tickets, users, organizations, and macros via the REST API.

117|10|Updated Mar 29, 2026

Search Tags:#user management #zendesk #ticketing #organization management #helpdesk automation

Ready to run

npx skills add https://github.com/ClawLink-HQ/clawlink --skill zendesk-support

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: zendesk-support
Source: https://github.com/ClawLink-HQ/clawlink/tree/main/clawhub-skills/zendesk-support
Command: npx skills add https://github.com/ClawLink-HQ/clawlink --skill zendesk-support

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill streamlines Zendesk support ticket management, user, and organization operations, enhancing helpdesk workflows with automation.

Core Features & Use Cases

Ticket Management: Search, create, update, and delete tickets.
User and Organization Management: List, get, create, and update users and organizations.
Macros and Automations: Apply macros and create automation rules for workflow management.
Use Case: Automate the creation of tickets and categorization of user queries based on specific criteria.

Quick Start

List all tickets with their details using the zendesk_list_tickets command.

Frequently Asked Questions about zendesk-support

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I automate Zendesk ticket management for my helpdesk workflows?▼

You can automate Zendesk ticket management by using the Skill to search, create, update, and delete tickets via the Zendesk REST API. It supports applying macros and creating automation rules to streamline helpdesk workflows.

What is helpdesk automation and how does it work with Zendesk user management?▼

Helpdesk automation with Zendesk user management involves using the REST API to list, get, create, and update users and organizations. This allows AI agents to automatically categorize user queries and manage support operations securely via OAuth.

Can I use OAuth authentication to securely manage Zendesk organizations?▼

Yes, you can use OAuth authentication for secure access to manage Zendesk organizations. The Skill provides tools to list, get, create, and update organization details directly through the Zendesk REST API.

What's the best way to apply macros to Zendesk tickets automatically?▼

The best way to apply macros to Zendesk tickets automatically is by using the Skill's macro application tools integrated with the Zendesk REST API. This enables AI agents to apply predefined automation rules to tickets based on specific criteria.

Do I need the Zendesk REST API to create and update support tickets?▼

Yes, the Zendesk REST API is required to create and update support tickets. The Skill utilizes this API to perform ticketing operations, manage users, and apply macros, requiring OAuth authentication for secure access.

How do I list all Zendesk tickets with their details?▼

To list all Zendesk tickets with their details, use the `zendesk_list_tickets` command provided by the Skill. This command interfaces with the Zendesk REST API to retrieve and display ticket information for your helpdesk operations.