zoho-desk

Manage Zoho Desk tickets, conversations, departments, agents, contacts and organizations via API.

117|10|Updated Mar 29, 2026

Search Tags:#workflow automation #ticket management #customer support #openclaw #zoho desk

Ready to run

npx skills add https://github.com/ClawLink-HQ/clawlink --skill zoho-desk-clawlink-hq

💬 Prompt for ChatGPT / Claude Chat▼

Please help me install this Agent Skill.
Skill: zoho-desk
Source: https://github.com/ClawLink-HQ/clawlink/tree/main/clawhub-skills/zoho-desk
Command: npx skills add https://github.com/ClawLink-HQ/clawlink --skill zoho-desk-clawlink-hq

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill requires clawlink-plugin, and includes scripts (resource) and references (resource) components.

What problem does it solve?

This Skill simplifies the process of managing Zoho Desk support tickets, customer interactions, and customer support workflows, eliminating the need for manual configuration and integration.

Core Features & Use Cases

Support Ticket Management: Create, view, and manage support tickets directly from OpenClaw or Hermes.
Customer Interaction Tracking: Monitor conversations and interactions with customers.
Department and Agent Management: List and manage departments and agents within Zoho Desk.
Contact and Organization Handling: Access and manage customer contacts and organizations.
Use Case: Integrate Zoho Desk with your AI agent to automatically create support tickets, track conversations, and manage customer support workflows without the need for manual setup.

Quick Start

Use the zoho-desk skill to list all organizations in your Zoho Desk account.

Frequently Asked Questions about zoho-desk

High-intent search queries and answers about installing and using this skill.

FAQPage Schema

How do I automate Zoho Desk support ticket management from an AI agent?▼

You can automate Zoho Desk support ticket management by integrating the Zoho Desk API with your AI agent. This enables the automatic creation, viewing, and tracking of support tickets without manual setup.

Can I list departments and agents in Zoho Desk through workflow automation?▼

Yes, workflow automation can list and manage departments and agents in Zoho Desk. It retrieves this organizational data via the Zoho Desk API, allowing your AI agent to access internal support structures.

What do I need to manage customer interactions and track conversations in Zoho Desk?▼

To manage customer interactions and track conversations, you need managed OAuth via ClawLink and Zoho Desk API access. This setup authorizes your AI agent to monitor and handle support ticket communications.

Does the zoho-desk skill require clawlink-plugin to handle contacts and organizations?▼

Yes, the zoho-desk skill requires the clawlink-plugin dependency to function. This prerequisite plugin facilitates the managed OAuth authentication required to access and manage Zoho Desk contacts and organizations.

How do I create support tickets directly from OpenClaw using Zoho Desk?▼

You create support tickets directly from OpenClaw by utilizing the Zoho Desk API integration. This workflow automation allows your AI agent to generate and manage new support tickets automatically.

What are the limitations of using workflow automation for customer support with Zoho Desk?▼

Workflow automation for customer support with Zoho Desk requires managed OAuth via ClawLink and active Zoho Desk API access. Without these dependencies, the AI agent cannot authenticate or manage support tickets.