09-insight-khach-hang

Community

Turn customer insights into action.

Authorminhnv0807
Version1.0.0
Installs0

System Documentation

What problem does it solve?

This Skill helps marketing teams quickly build customer personas, JTBD, and map the customer journey with validated insights to inform messaging and product decisions.

Core Features & Use Cases

  • Build detailed customer personas and segment insights using the JTBD framework.
  • Differentiate Consumer vs Shopper to tailor content, offers, and experiences.
  • Create a four-stage insight map (Awareness, Consideration, Conversion, Retention) with moments of truth and validation guidance.

Quick Start

Provide a brief product context and your target segment, and ask the AI to output a detailed customer persona, JTBD, and a four-stage customer journey with moments of truth.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: 09-insight-khach-hang
Download link: https://github.com/minhnv0807/fullstack-mkt-skills/archive/main.zip#09-insight-khach-hang

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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