codexkit-customer-journey-mapper
CommunityMap customer journeys to optimize CX.
Product & Management#kpis#journey-mapping#customer-journey#emotions#touchpoints#customer-experience#moments-of-truth
Authorhoavdc
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Visualize and analyze the complete customer journey across lifecycle stages to identify touchpoints, emotions, and Moments of Truth, enabling CX improvements and reducing churn.
Core Features & Use Cases
- End-to-end journey visualization across awareness to advocacy with stage-specific goals and metrics.
- MoT identification and emotion tracking to prioritize improvements and measure impact.
- Cross-functional alignment prompts to coordinate marketing, product, and CS workflows around the customer lifecycle.
Quick Start
Create a seven-stage customer journey map for a given persona using available data and touchpoints.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: codexkit-customer-journey-mapper Download link: https://github.com/hoavdc/CodexKit/archive/main.zip#codexkit-customer-journey-mapper Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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