absuite-support
OfficialStreamline ABS customer support via REST API.
Marketing & Sales#customer support#rest api#support tickets#abs#refund requests#json patch#support entitlements
AuthorFenixAlliance
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill eliminates the need for manual Alliance Business Suite UI navigation or custom integration development to manage customer support operations, cutting down time spent on repetitive support admin tasks.
Core Features & Use Cases
- Full SupportService API Coverage: Access all endpoints for support tickets, ticket conversations, support requests and attachments, ticket priorities and types, support entitlements, refund/return/warranty requests and policies, knowledge articles, inquiry requests, and maintenance visits.
- Atomic Partial Updates: Use RFC 6902 JSON Patch to safely modify individual support resource fields without replacing entire records.
- Tenant-Scoped Secure Access: Built-in guidance for bearer token authentication and required tenant ID scoping for all multi-tenant support operations. Use case: A support administrator can use this Skill to bulk close resolved support tickets or update customer entitlement SLAs directly via API without manual UI interaction.
Quick Start
Use the absuite-support skill to list all open support tickets for tenant 123e4567-e89b-12d3-a456-426614174000.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: absuite-support Download link: https://github.com/FenixAlliance/ABS.Agents/archive/main.zip#absuite-support Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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