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agent-workspace

Configure ServiceNow Agent Workspace with lists, forms, and side panels.

77|23|Updated Jul 16, 2025
Search Tags:#developer tools#servicenow#agent workspace#ui configuration#workspace customization#agent assist
One-click install
npx skills add https://github.com/groeimetai/snow-flow --skill agent-workspace-groeimetai
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: agent-workspace
Source: https://github.com/groeimetai/snow-flow/tree/main/packages/opencode/src/bundled-skills/agent-workspace
Command: npx skills add https://github.com/groeimetai/snow-flow --skill agent-workspace-groeimetai

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) and references (resource) components.

What problem does it solve?

This skill streamlines the development and configuration of ServiceNow Agent Workspace, enabling faster creation of efficient user interfaces for fulfillers.

Core Features & Use Cases

  • Workspace Creation: Define new workspaces with specific lists, forms, and UI actions.
  • Component Configuration: Customize lists, forms, and contextual side panels for optimal user experience.
  • Agent Assist Setup: Integrate knowledge bases and similar record suggestions to boost agent productivity.
  • Use Case: A developer needs to create a new workspace for the IT Service Desk team, including active incident lists, a detailed incident form, and Agent Assist with relevant knowledge articles.

Quick Start

Use the agent-workspace skill to create a new workspace for managing active incidents.

Frequently Asked Questions about agent-workspace

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I configure ServiceNow Agent Workspace for a new team?▼

Configure ServiceNow Agent Workspace by defining workspaces, lists, forms, and contextual side panels. This skill streamlines workspace creation, enabling faster development of efficient user interfaces for fulfillers.

Can I set up Agent Assist with knowledge base integration in ServiceNow?▼

Yes, Agent Assist setup supports knowledge base integration and similar record suggestions. This boosts agent productivity by providing relevant knowledge articles directly within the configured workspace.

What is the best way to customize lists and forms in ServiceNow Agent Workspace?▼

Customize lists and forms by configuring component properties within a defined workspace. This skill facilitates the creation of workspace-specific UI actions to streamline task completion for agents.

Does this approach support adding contextual side panels to a ServiceNow workspace?▼

Yes, contextual side panels are supported during component configuration. You can set up these panels alongside lists and forms to optimize the user experience for fulfillers accessing the workspace.

How do I create workspace-specific UI actions for streamlined task completion?▼

Create workspace-specific UI actions by defining them within your new workspace configuration. This skill supports setting up these custom actions to help agents complete tasks more efficiently.

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