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asp-ticket-en

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Sync external tickets to ASP seamlessly.

Content & Communication#automation#workflow#sync#ticket#case#asp#external-ticket
AuthorFunnyWolf
Version1.0.0
Installs0

System Documentation

What problem does it solve?

External ticket management across platforms creates disconnects between incidents and case work. This Skill enables you to sync external tickets into ASP, link tickets to cases, list synced tickets, and update existing ticket records, keeping all related items in one traceable workflow.

Core Features & Use Cases

  • Create and sync external tickets into ASP as linked records that reference internal cases.
  • Attach a ticket to an existing case to establish traceability across systems.
  • List and search tickets by status, type, or external UID to support quick triage and reporting.
  • Update ticket fields to reflect changes in the external system or case context.

Quick Start

Provide the external ticket details and, if applicable, a case reference to begin syncing the ticket into ASP.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: asp-ticket-en
Download link: https://github.com/FunnyWolf/agentic-soc-platform/archive/main.zip#asp-ticket-en

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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