asq-triage

What problem does it solve?

Automate the ASQ backlog triage process by validating Use Case (UC) stages, checking account consumption, scoring scope, and assigning owners, reducing manual toil and speeding engagement.

Core Features & Use Cases

• Validate UC stages against minimum requirements per STS service type
• Check account consumption for LA scenarios and flag high-usage accounts
• Score scope using SAOR-based guidance and cached service scope
• Auto-assign ASQs to appropriate team members with workload awareness
• Follow up on Under Review ASQs and consolidate triage actions
• Triggered by events like triage ASQs, triage queue, new ASQ queue, assign ASQs, review new ASQs, follow up ASQs, under review ASQs
• Reads/writes to a shared knowledge base to accumulate context across lifecycle phases

Quick Start

Run the triage workflow to pull unassigned ASQs and apply UC-stage, consumption, and scope rules