atpm-triage
CommunityAutomate TSSD ticket triage for PMs, streamline technical analysis.
Authorarjunrattan-lab-ai
Version1.0.0
Installs0
System Documentation
What problem does it solve?
This Skill automates the triage process for TSSD tickets, providing PMs with a detailed, technical analysis of the issue, saving time and improving accuracy.
Core Features & Use Cases
- Ticket Analysis: Automatically reads and analyzes TSSD tickets, including comments and related Jira issues.
- Technical Research: Researches the technical context, including related engineering tickets, Glean knowledge, Snowflake data, and customer context.
- Triage Brief: Generates a comprehensive triage brief for PMs, detailing the issue, blast radius, impact, and next steps.
- Use Case: A PM receives a TSSD ticket for triage. The Skill analyzes the ticket, researches the context, and produces a detailed brief that the PM can use to understand the issue and decide on the next steps.
Quick Start
Use the atpm-triage skill to analyze the TSSD ticket with key 'TSSD-12345'.
Dependency Matrix
Required Modules
Jira APIConfluence APIGleanSnowflakeSalesforce
Components
scriptsreferencesassets
💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: atpm-triage Download link: https://github.com/arjunrattan-lab-ai/AICopilot-Projects/archive/main.zip#atpm-triage Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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