bc-feedback-manage-event-surveys

To automate post-event NPS survey distribution, configure the feedback settings and ensure the workshop event is marked as finished. The system then automatically sends out NPS surveys to all attendees and manages responses, including resending to non-responders.

Managing legacy event quality surveys requires staff authentication and completed post-event processing. You must verify staff credentials and ensure the event is closed before configuring and sending out post-workshop quality surveys.

Yes, you can resend event NPS surveys to non-responders. Once an event is finished, the feedback management system tracks responses and allows you to automatically resend the legacy NPS survey to attendees who have not yet submitted feedback.

To configure quality surveys for post-event staff feedback, set the required feedback settings within the management system. Ensure the event is closed, then use the configuration tools to enable and manage the post-event quality survey distribution.

Post-event feedback surveys may not send if the event is not marked as finished or if staff authentication is missing. Verify that the event status is closed and that all required post-event processing and authentication steps are completed.

Yes, event NPS survey management requires a closed event status. The system is designed to trigger and verify legacy event NPS distribution specifically after a workshop is marked as finished, ensuring feedback is collected post-completion.