business-app-insights

Generate health, dependency, and modernization insights for ServiceNow business applications.

34|13|Updated Feb 6, 2026
One-click install
npx skills add https://github.com/Happy-Technologies-LLC/happy-servicenow-skills --skill business-app-insights
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: business-app-insights
Source: https://github.com/Happy-Technologies-LLC/happy-servicenow-skills/tree/main/skills/ea/business-app-insights
Command: npx skills add https://github.com/Happy-Technologies-LLC/happy-servicenow-skills --skill business-app-insights

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This skill provides a structured approach to evaluating health, dependencies, technology stance, and modernization opportunities for business applications registered in ServiceNow CMDB and Enterprise Architecture, enabling informed portfolio decisions.

Core Features & Use Cases

  • Health assessment by aggregating incidents, changes, outages, and availability signals for each business application.
  • Dependency mapping using CMDB relationships to reveal upstream and downstream CIs and impact scopes.
  • Technology stack alignment checks against enterprise standards and ADRs to guide modernization decisions.
  • Portfolio-level summaries and executive dashboards with ADR integration for decision history.

Quick Start

Ask it to generate an application health and modernization report for a chosen business application.

Frequently Asked Questions about business-app-insights

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I generate business application health and modernization insights from ServiceNow CMDB?

To generate business application insights, the Skill aggregates CMDB health signals, dependencies, and tech standards to produce executive-ready modernization reports. It evaluates incidents, changes, and outages for application portfolio rationalization.

What data is needed to assess business application dependencies in ServiceNow Enterprise Architecture?

Assessing business application dependencies requires access to cmdb_ci_business_app and cmdb_rel_ci data sources. The Skill maps upstream and downstream CIs to reveal impact scopes for architecture planning and risk assessments.

Can I use this Skill for application portfolio rationalization during M&A due diligence?

Yes, you can use this Skill for application portfolio rationalization during M&A due diligence. It analyzes technology stack alignment against enterprise standards and ADRs to guide modernization decisions and produce structured reports.

How does the Skill evaluate technology stack alignment for modernization recommendations?

The Skill evaluates technology stack alignment by checking business applications against sn_ea_tech_standard and sn_ea_architecture_decision_record data sources. It integrates decision history to guide modernization recommendations for enterprise architecture planning.

Does this Skill require specific ServiceNow tables to generate executive-ready dashboards?

Yes, generating executive-ready dashboards requires access to specific ServiceNow tables including cmdb_ci_business_app, cmdb_rel_ci, incident, change_request, and sn_ea_tech_standard. The Skill outputs structured reports suitable for dashboards.