Happy Technologies LLC
Official@happy-technologies-llc · United States of America
Offers standardized ServiceNow configuration, incident management, and enterprise platform governance through natural language processing and structured data analysis.
Agent Skills by Happy Technologies LLC
Showing 172 vetted skills indexed across 2 GitHub repositories.
correlation-insights
Correlate security incidents with events, vulnerabilities, and threat intelligence.
happy-platform-skills
Catalog and standardize ServiceNow automation patterns across ITSM, CMDB, admin, development, and reporting domains.
skill-name
Create ServiceNow Skill units with standardized frontmatter and documentation sections.
analytics-generation
Generate ServiceNow PA dashboards, indicators, and data collectors from natural language.
survey-analysis
Summarize ServiceNow survey scores, trends, and segments into a prioritized insights report.
executive-dashboard
Generate executive ITSM KPI dashboards from ServiceNow incident, change, and problem data.
query-generation
Convert natural language descriptions into ServiceNow queries and GlideRecord scripts.
sla-analysis
Query and aggregate ServiceNow SLA data for breach detection and trend analysis.
trend-analysis
Analyze ServiceNow incident data to identify trends, category shifts, and seasonal patterns.
feedback-summarization
Synthesize sprint feedback into themes and an action-item backlog.
cwm-tasks-generation
Generate hierarchical task breakdowns from requirements for ServiceNow CWM projects.
cwm-doc-generation
Generate CWM documentation from ServiceNow project data.
project-insights
Generate project health insights from ServiceNow SPM data tables.
agile-story-generation
Transform high-level requirements into structured ServiceNow Agile Development 2.0 user stories.
acceptance-criteria
Generate Given/When/Then acceptance criteria for ServiceNow user stories.
planning-summarization
Extract and synthesize ServiceNow SPM planning data into executive briefings.
ot-incident-resolution
Generate OT incident resolution notes with containment actions and remediation steps.
ot-incident-summarization
Summarize OT incidents with safety impact and affected device inventory.
saas-user-resolution
Analyze ServiceNow SaaS usage and license data to identify waste and misprovisioned access.
product-compliance
Aggregate ServiceNow SAM product, license, and installation data to compute compliance positions.
incident-response
Automate security incident detection, classification, containment, investigation, and remediation in ServiceNow.
acl-management
Create and validate table-, field-, and row-level ACLs in ServiceNow.
data-classification
Identify and classify sensitive data in ServiceNow instances.
audit-compliance
Analyze ServiceNow audit trails, user activity, and configuration changes for compliance.
Frequently Asked Questions About Happy Technologies LLC
FAQPage SchemaWhat specific ServiceNow tasks can be performed using these skills?▼
These skills enable natural language generation of GlideRecord queries, automated creation of catalog items, end-to-end incident lifecycle management, and the synthesis of complex GRC risk assessments into executive briefings.
Which technical personas benefit most from these capabilities?▼
ServiceNow administrators, platform engineers, GRC analysts, and IT operations managers utilize these skills to standardize development patterns, accelerate incident triage, and ensure audit-readiness across enterprise instances.
What are the prerequisites for implementing these ServiceNow patterns?▼
Implementation requires an active ServiceNow instance with appropriate modules enabled, such as ITSM, GRC, or ITOM, and configured access to the platform via REST or the Model Context Protocol (MCP) for external integration.