call-summary

Extract action items, draft follow-up emails, and generate internal summaries from call notes.

23.4k|2.8k|Updated Jan 23, 2026
One-click install
npx skills add https://github.com/anthropics/knowledge-work-plugins --skill call-summary
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: call-summary
Source: https://github.com/anthropics/knowledge-work-plugins/tree/main/sales/skills/call-summary
Command: npx skills add https://github.com/anthropics/knowledge-work-plugins --skill call-summary

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This Skill automates the processing of call notes or transcripts, saving significant time on administrative tasks after important conversations.

Core Features & Use Cases

  • Action Item Extraction: Identifies and lists all tasks, owners, and due dates from call content.
  • Follow-up Drafting: Generates a concise, customer-facing email summarizing the call and outlining next steps.
  • Internal Summarization: Creates a structured internal summary for team reference, including key discussion points, objections, and competitive intel.
  • Use Case: After a sales demo call, paste the transcript to automatically get a summary of key decisions, extract action items for both your team and the prospect, and draft a follow-up email to send to the client.

Quick Start

Use the call-summary skill to process the following call notes: "The client is interested in feature X and asked about pricing for 50 users. We agreed to send a proposal by Friday."

Frequently Asked Questions about call-summary

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I extract action items and draft a follow-up email from a call transcript?

To extract action items and draft a follow-up email from a call transcript, paste your unstructured call notes into the skill. It parses the text to identify tasks, owners, and due dates, then formats them into a customer-facing follow-up email and an internal summary.

Can I use meeting notes to generate a structured internal summary for my sales team?

Yes, you can use meeting notes to generate a structured internal summary for your sales team. The skill processes unstructured call content to highlight key discussion points, objections, and competitive intelligence for team reference.

What is the best way to automate post-call administrative tasks like summarizing sales demos?

The best way to automate post-call administrative tasks like summarizing sales demos is using a transcript processing skill. It automatically identifies key decisions, extracts action items for both teams, and drafts client follow-ups.

Does this transcript processing tool work for customer support and product development calls?

Yes, this transcript processing tool works for customer support and product development calls. It is applicable for post-call administrative tasks across these domains, parsing unstructured text to identify key discussion points and generate structured outputs.

How do call summaries handle action items with owners and due dates?

Call summaries handle action items by parsing unstructured text to identify specific tasks, their owners, and due dates. It then formats this information into structured outputs for both internal use and external communication.

What format should my call notes be in to extract competitive intelligence and objections?

Your call notes should be in unstructured text format to extract competitive intelligence and objections. The skill parses raw notes or transcripts to identify these key points and formats them into a structured internal summary.