What problem does it solve?
Reduce lost revenue from abandoned checkouts by sending timely, personalized SMS sequences that re-engage shoppers, surface urgency or social proof, and optionally offer a one-time discount only on the final attempt while maintaining TCPA/GDPR compliance.
Core Features & Use Cases
- Three-step recovery flow: reminder, urgency/social-proof, and last-chance discount conditioned on cart value.
- Compliance-first opt-in and opt-out: guidance for TCPA disclosures, checkout opt-in capture, STOP/HELP handling, and consent audit trails.
- Personalization & tracking: personalized first-name copy, product-specific context, unique recovery links with UTM tracking and token TTLs, and single-use discount codes restricted to the final step.
- Use Case: Enable a Shopify store to recover high-value abandoned carts by sending a timed SMS sequence via Postscript or Attentive that enforces quiet hours and only grants a discount on the third message for carts above the configured threshold.
Quick Start
Send a three-message SMS recovery sequence for an abandoned cart that uses the customer's first name, a personalized checkout link with utm parameters and a 48-hour token, and includes "Reply STOP to opt out" on every message.
