What problem does it solve?
This Skill centralizes support leadership tasks by assessing support posture, inventorying issues and documentation, and coordinating specialist agents so teams can prioritize customer-impacting work without doing manual audits.
Core Features & Use Cases
- Assessment & Inventory: Evaluates open GitHub issues, knowledge-base runbooks and community digests to measure issue volume, age distribution, documentation coverage, and community health.
- Prioritization & Delegation: Produces prioritized action tables by customer impact and urgency and delegates tasks to specialist agents like ticket-triage and community-manager.
- Capability Gap Analysis: Identifies missing agents, skills, or artifacts required to carry out recommended work and surfaces cross-domain implications for follow-up.
- Use Case: When support backlog grows, run this Skill to get a structured support health report, a ranked set of remediation tasks, and delegated workstreams for triage and community updates.
Quick Start
Ask the cco to assess support posture, inventory open issues and support artifacts, and recommend prioritized actions.