chat-summarization-va

Name: chat-summarization-va
Availability: InStock
Author: Happy-Technologies-LLC

Official

Concise VA chat summaries with handoff data.

Content & Communication #summarization #analytics #handoff #conversation #chat #virtual-agent #topic-classification

AuthorHappy-Technologies-LLC

Version1.0.0

Installs0

System Documentation

What problem does it solve?

This skill delivers concise, structured summaries of virtual agent chats, enabling rapid handoffs, audit trails, and analytics.

Core Features & Use Cases

Topic classification and intent extraction from chat transcripts
Generation of handoff context packages for live agents
Batch summaries for trend analysis and QA reporting

Quick Start

Provide a sample virtual agent chat transcript to generate a structured summary.

Dependency Matrix

Required Modules

None required

Components

Standard package

💻 Claude Code Installation

Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.

Please help me install this Skill:
Name: chat-summarization-va
Download link: https://github.com/Happy-Technologies-LLC/happy-servicenow-skills/archive/main.zip#chat-summarization-va

Please download this .zip file, extract it, and install it in the .claude/skills/ directory.

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