What problem does it solve? Drafting workplace messages that are clear, professional, and appropriately toned is time-consuming, and poorly worded emails can confuse recipients or damage relationships. This Skill polishes drafts for customers, colleagues, and stakeholders so they read as friendly, respectful, and easy to understand. ## Core Features & Use Cases - Tone and Clarity Polishing: Rewrites drafts to remove jargon, weak phrasing, and overly casual or defensive language while preserving your core message. - Structured Response Frameworks: Provides templates for common scenarios including answering questions, status updates, explaining technical issues, making requests, and delivering bad news. - Audience Adaptation: Adjusts formality and explains technical concepts for non-technical readers, with empathy for sensitive situations. - Use Case: You wrote a rough reply telling a customer their configuration is broken. The Skill restructures it into a polite message that states the issue, explains the fix, and proposes clear next steps. ## Quick Start Ask the assistant to polish your draft email or message for a customer or colleague using the text review skill, and specify the audience and goal of the message.
