client-comms-log

An append-only client communication log records dated case interactions most-recent-first to preserve an audit trail. You log a contact by providing a case id and the add flag, then confirm the formatted entry before it appends to the case file.

Tracking missed follow-ups in student supervision involves scanning a dated case log for patterns like unanswered communications and contact gaps. The log retrieves recent entries and flags supervision-relevant indicators such as tone shifts and safeguarding concerns.

Summarizing a case log for a semester handoff requires retrieving recent entries and generating a one-paragraph condensed summary. The log feeds communication summaries into the handoff workflow to support continuity across supervisors.

Yes, routing a deadline established during client contact to a deadlines workflow is supported. When a logged communication establishes a deadline, the record integrates with the deadlines workflow to track follow-up actions.

The client communication log supports GDPR compliance and defensibility by maintaining an append-only audit trail. This structured record prevents incorrect recollection of calls and emails, reducing risk if a client disputes what was said.

You can record calls, emails, texts, letters, in-person meetings, voicemails, and interpreter-assisted contacts in a dated case log. Each entry logs the medium, direction, summary, and action items for that specific client interaction.