client-comms-log

Maintain a complete client communication record by logging calls, emails, texts, letters, meetings, and voicemails as case-scoped, dated entries with direction, participants, summaries, action items, and follow-up dates.

Tracking unanswered client communications and missed follow-ups is handled by supervision pattern detection, which identifies contact gaps, missed deadlines, language gaps, and tone shifts across the append-only case communication log.

Prepare for a semester handoff by generating a condensed summary from recent communication log entries, ensuring continuity by reviewing action items, follow-up dates, and detected contact gaps before transferring the case.

Yes, when logging an incoming or outgoing client email that establishes a response deadline, the communication log creates a confirmed entry and offers to add the deadline directly to the case deadline tracker.

Logging client calls and meetings requires dated entries specifying communication direction, medium, participants, summaries, action items, and follow-up dates to ensure a reviewable and complete case management record.

Yes, the communication log supports supervision review by detecting patterns like unanswered communications, language or accommodation gaps, tone changes, and long periods without client contact within each legal clinic case.