cm-report-devops

Files CI/CD pipeline issue reports with the DevOps team via Jira service desk.

Updated Jul 22, 2026
One-click install
npx skills add https://github.com/Trigent-Software-Pvt-Ltd/trigen-aidlc --skill cm-report-devops-trigent-software-pvt-ltd
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: cm-report-devops
Source: https://github.com/Trigent-Software-Pvt-Ltd/trigen-aidlc/tree/main/plugins/change-management/skills/cm-report-devops
Command: npx skills add https://github.com/Trigent-Software-Pvt-Ltd/trigen-aidlc --skill cm-report-devops-trigent-software-pvt-ltd

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve? When a pipeline is stuck due to a suspected Komodo Monitor system bug—such as missing approval tickets, approved jobs not being retried, or a stuck gate status—developers need a structured way to escalate the issue to the DevOps team without manually composing Jira service desk requests. ## Core Features & Use Cases - Guided Issue Intake: Collects pipeline URL, observed behavior, expected behavior, prior troubleshooting steps, and related CM ticket keys through a structured interview. - Automated Submission: Attempts to create a Jira work item in the DE (DevSecOps Escalated) project via acli, with an MCP Atlassian fallback when acli is unavailable or unauthenticated. - Deep-Link Fallback: Always produces a pre-filled portal deep-link and copy-paste form content so the report can be completed manually if automation fails. - Use Case: A developer notices their pipeline has been pending for 30 minutes with no approval ticket created; they run the skill, confirm the details, and a DE ticket is filed automatically with a portal link as backup. ## Quick Start Ask the assistant to report a stuck pipeline to DevOps, providing the pipeline URL and a short description of what went wrong.

Frequently Asked Questions about cm-report-devops

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I report a stuck pipeline to the DevOps team?

Run the skill with the pipeline URL or a short issue description. It gathers details about what happened and what you expected, then submits a Jira work item to the DE (DevSecOps Escalated) project via acli or MCP, with a portal deep-link as fallback.

What Jira project and request type does the DevOps report use?

Reports go to the DE project (DevSecOps Escalated) via service desk portal 4, request type 126. Automated submission creates a plain DE work item of type 'Submit a request or incident' with the Investment Type field set to Technical Roadmap.

Does acli support Jira service desk request creation?

No, acli v1.3.x has no servicedesk subcommand. The skill uses 'acli jira workitem create' with an ADF-formatted description instead, which creates a plain DE issue without a JSM portal SLA clock.

What happens if acli is not authenticated when filing a report?

The skill does not attempt automatic login. It instructs you to run 'acli jira auth login --web' manually, or falls back to the MCP Atlassian jira_create_issue tool, and always provides a pre-filled portal deep-link.

Can DevOps approve or deny my change request through this report?

No. DevOps only investigates and fixes automation issues with Komodo Monitor, such as stuck gates or missing approval tickets. They cannot approve or deny change requests.