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aiunlocked1412COMMUNITY
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community-manager

Generate markdown playbooks for community onboarding, moderation, and retention.

14|6|Updated Apr 16, 2026
Search Tags:#onboarding#community#engagement#moderation#discord#retention#crisis-management
One-click install
npx skills add https://github.com/aiunlocked1412/claude-skill-unlock --skill community-manager-aiunlocked1412
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: community-manager
Source: https://github.com/aiunlocked1412/claude-skill-unlock/tree/main/skills/02-marketing/community-manager
Command: npx skills add https://github.com/aiunlocked1412/claude-skill-unlock --skill community-manager-aiunlocked1412

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

This Skill removes the guesswork and manual overhead of running online communities by providing a complete, platform-aware playbook for onboarding, engagement scheduling, moderation, crisis response, and member retention so community managers can scale reliable operations.

Core Features & Use Cases

  • Onboarding Flow: Ready-made 7-day welcome journeys and message templates for new members on Discord, FB Group, Line OA, and Telegram.
  • Engagement Calendar: Weekly and monthly activity frameworks to drive activation, value, and bonding among members.
  • Moderation & Crisis Playbook: Role structures, 3-step warning system, ban policy, and CALM crisis-response scripts to contain and resolve conflicts.
  • Retention & Metrics: Re-engagement campaigns, loyalty tier ideas, and KPI templates (DAU/MAU, engagement rate, churn) for ongoing measurement.
  • Use Case Examples: Launching a Line OA for a brand, reviving engagement in a 2,000-member FB Group, or building moderation SOPs for a 10,000-member Discord server.

Quick Start

Use the community-manager skill by asking it to create an onboarding flow and moderation policy, for example: /community-manager onboarding Discord server gaming community 500 members

Frequently Asked Questions about community-manager

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I create a community onboarding flow for a Discord server?▼

An effective community onboarding flow uses a 7-day welcome journey with ready-made message templates to activate new members. This structured approach ensures consistent introductions across Discord, Facebook Groups, Line OA, and Telegram.

What is the best way to moderate a large Facebook Group and handle crises?▼

Effective community moderation requires defining role structures, a 3-step warning system, and a clear ban policy. For conflicts, applying CALM crisis-response scripts helps contain and resolve issues systematically across large groups.

Can I manage engagement and retention for a Telegram community of thousands of members?▼

Yes, you can manage engagement and retention for large Telegram communities by applying weekly activity calendars and re-engagement campaigns. Track KPIs like DAU, MAU, and churn rate to measure ongoing success.

How does a community engagement calendar work for online groups?▼

A community engagement calendar schedules weekly and monthly activity frameworks to drive member activation, deliver value, and foster bonding. It provides a structured cadence for events and interactions across online groups.

Do I need prior moderation experience to set up community roles and warning policies?▼

No prior moderation experience is needed to set up community roles and warning policies. Ready-made role structures and a 3-step warning system can be applied directly to platforms like Discord and Line OA without starting from scratch.

What metrics should I track to measure community retention and engagement?▼

You should track Daily Active Users (DAU), Monthly Active Users (MAU), engagement rate, and churn to measure community retention. These KPIs quantify the effectiveness of re-engagement campaigns and loyalty tier programs.

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