conducting-user-interviews

What problem does it solve? Product teams often run user interviews that produce polite validation instead of real insights, asking leading questions, pitching instead of listening, or interviewing too few participants. This Skill coaches users through the full interview lifecycle using proven techniques from 43 product leaders. ## Core Features & Use Cases - Interview Preparation: Helps define learning goals, recruit the right participants, and craft story-based questions that avoid leading or hypothetical framing. - Technique Coaching: Shares principles like collecting stories over opinions, falsifying rather than validating, observing workflows instead of asking, and testing willingness to pay. - Findings Analysis: Assists in synthesizing interview results into actionable product insights, with a reference library of 64 insights from 43 product leaders. - Use Case: A PM preparing discovery interviews for a new feature gets help writing opening questions, avoiding common mistakes like pitching, and planning a 7-14 interview sample size. ## Quick Start Help me prepare a discovery interview plan to validate whether small business owners struggle with invoice tracking.