ConnectWise PSA API Patterns

Authenticate and query the ConnectWise PSA REST API with pagination and rate limits.

39|17|Updated Feb 4, 2026
One-click install
npx skills add https://github.com/wyre-technology/msp-claude-plugins --skill connectwise-psa-api-patterns
Or copy as Structured Prompt for Agent
Please help me install this Agent Skill.
Skill: ConnectWise PSA API Patterns
Source: https://github.com/wyre-technology/msp-claude-plugins/tree/main/msp-claude-plugins/connectwise/manage/skills/api-patterns
Command: npx skills add https://github.com/wyre-technology/msp-claude-plugins --skill connectwise-psa-api-patterns

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes references (resource) components.

What problem does it solve?

This Skill provides comprehensive guidance on interacting with the ConnectWise PSA REST API, enabling seamless integration and automation of MSP workflows.

Core Features & Use Cases

  • Authentication: Securely authenticate using public/private keys and Client ID.
  • API Patterns: Understand conditions syntax, pagination, and rate limiting.
  • Error Handling: Implement robust error handling for API requests.
  • Use Case: Integrate your ConnectWise PSA with other tools by understanding how to authenticate, query data efficiently, and handle API limitations.

Quick Start

Use the ConnectWise PSA API Patterns skill to learn how to authenticate using public/private keys and a Client ID.

Frequently Asked Questions about ConnectWise PSA API Patterns

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I authenticate with the ConnectWise PSA REST API?

Authenticate with the ConnectWise PSA REST API using a combination of public and private keys alongside a mandatory Client ID. This method securely validates your integration requests before querying data.

What is the syntax for filtering and sorting data using the ConnectWise API?

The ConnectWise API uses a specific conditions syntax for filtering and sorting data. Understanding this query structure allows you to retrieve targeted datasets efficiently instead of pulling unfiltered records.

How do I handle rate limiting when integrating with the ConnectWise REST API?

Handle ConnectWise REST API rate limiting by implementing strategic request spacing and pagination. Managing these limitations prevents throttling and ensures your custom MSP automation workflows remain stable.

What is the best way to paginate large result sets from the ConnectWise API?

The best way to paginate ConnectWise API results is using the built-in pagination strategies. This approach systematically traverses large data blocks, preventing timeouts and managing rate limits effectively.

Can I use this API guidance to integrate ConnectWise PSA with other MSP tools?

Yes, you can use these API patterns to integrate ConnectWise PSA with other tools. The guidance covers authentication, error handling, and query syntax for building robust custom solutions across platforms.

Why does my ConnectWise API integration keep failing with authentication errors?

ConnectWise API authentication errors often occur when the Client ID or private key is missing or incorrect. Implementing robust error handling and verifying your secure credentials resolves these integration failures.