skills.rest
sirius-zuo
sirius-zuoCOMMUNITY
Explore all skills by this author →
GitHub

coordinator

Routes support requests to the appropriate specialist based on issue type.

1|Updated May 9, 2026
Search Tags:#routing#issue tracking#customer service#support#specialist
One-click install
npx skills add https://github.com/sirius-zuo/agentverse --skill coordinator-sirius-zuo
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: coordinator
Source: https://github.com/sirius-zuo/agentverse/tree/main/examples/support-router/skills/system/coordinator
Command: npx skills add https://github.com/sirius-zuo/agentverse --skill coordinator-sirius-zuo

SYSTEM DOCUMENTATION & REQUIREMENTS

💡 This Skill includes scripts (resource) components.

What problem does it solve?

This Skill automates the process of reading support requests and routing them to the appropriate specialist, reducing manual effort and improving response times.

Core Features & Use Cases

  • Automated Routing: Assigns support requests to the correct specialist based on the issue type.
  • Specialist Skills: Integrates with existing specialist skills for billing, tech support, and account management.
  • Use Case: When a user reports a billing issue, the Skill automatically routes the request to the billing specialist.

Quick Start

Use the coordinator skill to route a support request to the appropriate specialist.

Frequently Asked Questions about coordinator

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I automate routing support requests to the right specialist?▼

To automate support request routing, you can use a coordinator skill that reads incoming tickets and assigns them to the correct specialist based on issue type. This reduces manual effort and improves response times by ensuring requests reach the correct expert immediately.

Can I route customer service tickets to different specialists like billing and tech support?▼

Yes, you can route customer service tickets to different specialists. The coordinator integrates with existing specialist skills for billing, tech support, and account management to automatically direct each request to the appropriate expert.

How does issue tracking work when assigning tickets to specialists?▼

Issue tracking assigns tickets by matching the issue type with the appropriate specialist skill configuration. When a user reports an issue, the coordinator reads the request data and routes it directly to the matching specialist for resolution.

Do I need existing specialist skill configurations to use automated support request routing?▼

Yes, automated support request routing requires access to existing specialist skill configurations. The coordinator relies on these predefined specialist skills for billing, tech support, and account management to direct requests appropriately.

What data is needed to start routing support requests to specialists?▼

To start routing support requests, you need access to support request data and specialist skill configurations. The coordinator uses this data to identify the issue type and route the ticket to the correct specialist.

Related Skills

bandofaibandofai
3

Query Classification Skill

Classify customer support queries into types with urgency and routing.

Community
Intermediate
FISHers6FISHers6
32

canonical-team-specialist

Coordinate specialist agents with canonical task actions and CLI commands.

Community
Intermediate
Partners-in-BizPartners-in-Biz

support-manager

Triage client support issues and route them to specialists.

Community
Intermediate
webrix-aiwebrix-ai
1

ticket-routing

Route incoming support tickets to teams or agents by content and priority.

Official
Advanced