customer-360
OfficialUnify customer data for health insights.
Marketing & Sales#crm#data-integration#health-score#signal-detection#cross-sell#customer-360#unified-view
Authorerphq
Version1.0.0
Installs0
System Documentation
What problem does it solve?
The skill brings together scattered customer data into a single, trustworthy view that highlights health signals, renewal risk, and expansion opportunities across CRM, finance, support, marketing, and product systems.
Core Features & Use Cases
- Unified Customer View: aggregates data from CRM, finance, support, marketing, and product into one source of truth.
- Health Scoring & Signals: computes a customer health score and surfaces cross-sell, renewal, and risk signals for action.
- Cross-Department Workflows: enables segmentation, alerting, and collaborative actions for sales, success, and finance teams.
Quick Start
Integrate all relevant customer data sources to produce a single Customer 360 view and compute a health score with cross-sell signals.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: customer-360 Download link: https://github.com/erphq/skills/archive/main.zip#customer-360 Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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