skills.rest
stephenrogan
stephenroganCOMMUNITY
Explore all skills by this author →
WebsiteGitHub

renewal-risk-scorer

Score renewal risk across health, usage, engagement, and commercial factors.

1|Updated Mar 23, 2026
Search Tags:#engagement#stakeholder#data-analytics#forecast#customer-success#risk#renewal
One-click install
npx skills add https://github.com/stephenrogan/csm-skills --skill renewal-risk-scorer
Or copy as Structured Prompt for Agent▼
Please help me install this Agent Skill.
Skill: renewal-risk-scorer
Source: https://github.com/stephenrogan/csm-skills/tree/main/skills/renewal-risk-scorer
Command: npx skills add https://github.com/stephenrogan/csm-skills --skill renewal-risk-scorer

SYSTEM DOCUMENTATION & REQUIREMENTS

What problem does it solve?

Renewal decisions are often driven by gut feel rather than data. This skill provides a structured, multi-dimensional risk score to identify renewal risks early and guide proactive interventions.

Core Features & Use Cases

  • Multi-dimension risk scoring across Health, Usage, Engagement, Value evidence, Stakeholder coverage, Competitive signals, and Commercial factors.
  • Outputs a composite risk score, primary risk driver, recommended interventions, and renewal forecast for pipeline reviews.
  • Use cases include evaluating renewal likelihood, preparing for renewal conversations, and informing retention strategies.

Quick Start

Score renewal risk for a specific account by providing health trajectory, usage depth, engagement recency, ROI evidence, stakeholder presence, competitive signals, and contract terms.

Frequently Asked Questions about renewal-risk-scorer

High-intent search queries and answers about installing and using this skill.

FAQPage Schema
How do I score renewal risk to predict customer churn probability?▼

Renewal risk scoring analyzes health, usage, engagement, value evidence, stakeholder coverage, competitive signals, and commercial factors. It outputs a composite score, primary risk driver, recommended interventions, and a renewal forecast with confidence levels.

What data do I need to evaluate renewal likelihood for a specific account?▼

Evaluating renewal likelihood requires data on health trajectory, usage depth, engagement recency, ROI evidence, stakeholder coverage, competitive signals, and contract terms. These inputs generate a composite renewal forecast with confidence levels.

Can I use renewal risk scores for proactive retention planning and pipeline reviews?▼

Yes, renewal risk scores apply directly to proactive retention planning and pipeline reviews. The assessment outputs a composite score, primary risk driver, and recommended interventions to guide renewal conversations and retention strategies.

What is the best way to quantify renewal risk across multiple dimensions?▼

The best way to quantify renewal risk is applying a multi-dimensional scoring framework across health, usage, engagement, value evidence, stakeholder coverage, competitive signals, and commercial factors. This yields a composite score and primary risk driver.

Why does renewal risk scoring identify a primary risk driver?▼

Renewal risk scoring identifies a primary risk driver to isolate the critical factor threatening account retention. This directs recommended interventions toward the specific dimension causing risk, rather than applying generic retention tactics.

Related Skills

Explore More Data & Analytics Skills→
guia-matthieuguia-matthieu
145

deal-risk-scoring

Assess deal health and identify at-risk opportunities from engagement and stakeholder data.

Community
Intermediate
augustoheissaugustoheiss

agency-pipeline-analyst

Analyze CRM pipeline data to identify at-risk deals and forecast variance.

Community
Advanced
mtsatryanmtsatryan
1

customer-success-manager

Orchestrate onboarding, health monitoring, and renewal strategies for customer accounts.

Community
Advanced
tapanshahtapanshah

customer-success-manager

Analyze customer data to score health, predict churn, and identify expansion opportunities.

Community
Advanced