stephenrogan
Community@stephenrogan · Europe
Agent Skills by stephenrogan
Showing 57 vetted skills indexed across 1 GitHub repositories.
stephenroganchange-management-advisor
Guide Customer Success Managers through adoption challenges with diagnostic steps and rollout phases.
stephenroganterritory-transition-planner
Generate a 30-60-90 day transition plan for CSMs taking over accounts.
stephenroganmanual-health-assessment
Score account health across five dimensions using a 12-question diagnostic.
stephenroganqbr-action-tracker
Track and manage QBR action items with owners, deadlines, and statuses.
stephenroganprocess-audit-worksheet
Audit CS processes to classify steps as AGENT, HUMAN, or HUMAN+.
stephenroganhandoff-intro-email
Draft customer handoff emails introducing the incoming CSM with a next step.
stephenroganaccount-strategy-builder
Create a structured 90-day account strategy with objectives, stakeholders, and risks.
stephenrogancs-investment-case-builder
Develop CFO-ready business cases quantifying ROI, risk, and ARR impact for CS investments.
stephenroganobjection-handler
Diagnose customer objection drivers and generate targeted response options.
stephenroganmanager-one-on-one-prep
Format portfolio updates into a structured manager 1:1 prep document.
stephenroganweek-planner
Consolidate calendar, overdue items, and risk accounts into a prioritized time-blocked weekly schedule.
stephenrogancheck-in-email-drafter
Draft personalized check-in emails with account-specific observations and questions.
stephenroganbusiness-review-framework
Organize 20-30 minute business check-ins using a four-block format.
stephenrogancontract-review-assistant
Extract commercial terms from SaaS contracts for renewal negotiations.
stephenroganbook-prioritisation
Score accounts across ARR, health, renewal proximity, engagement, and strategic value.
stephenroganrenewal-risk-scorer
Score renewal risk across health, usage, engagement, and commercial factors.
stephenrogannps-response-analyser
Analyze NPS scores and verbatim responses to generate structured follow-up reports.
stephenroganqbr-content-assembler
Generate QBR slide content from account data and segment templates.
stephenroganescalation-brief-writer
Generate structured escalation briefs with headline, impact, timeline, and required actions.
stephenrogansuccess-plan-creator
Draft a mutual success plan with shared objectives, milestones, and timelines.
stephenroganaction-item-extractor
Extract commitments from unstructured text into a structured action-item register.
stephenrogancareer-dev-planner
Map CS career progression from current role to target role with a structured development plan.
stephenrogansave-play-designer
Diagnose at-risk accounts and design structured save plays with phased actions.
stephenroganaccount-swot-analyser
Generate a structured SWOT analysis for customer accounts with quantified evidence and strategic priorities.