save-play-designer
CommunityDesign targeted saves for at-risk accounts.
Authorstephenrogan
Version1.0.0
Installs0
System Documentation
What problem does it solve?
Designing proactive, time-bound save plays that address root causes behind customer at-risk status, enabling teams to rapidly stabilize accounts and protect renewal likelihood.
Core Features & Use Cases
- Root-cause diagnosis framework to identify drivers such as product-fit gaps, value erosion, service issues, or relationship weakness.
- Phase-based intervention plan with Phase 1 Stabilise, Phase 2 Address, Phase 3 Rebuild, including owners, deadlines, and escalation paths.
- Clear success criteria, walk-away rules, and a templated output suitable for executive review and cross-functional alignment.
- Concrete deliverables for renewal conversations, stakeholder alignment, and hands-on execution tracking.
Quick Start
Provide account name, ARR, renewal date, risk drivers, and current status, and I will generate a complete Save Play plan.
Dependency Matrix
Required Modules
None requiredComponents
Standard package💻 Claude Code Installation
Recommended: Let Claude install automatically. Simply copy and paste the text below to Claude Code.
Please help me install this Skill: Name: save-play-designer Download link: https://github.com/stephenrogan/csm-skills/archive/main.zip#save-play-designer Please download this .zip file, extract it, and install it in the .claude/skills/ directory.
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